FREQUENTLY ASKED QUESTIONS

 

THE NARATIV HOUSE X W HOTEL TIMES SQUARE POP-UP

FAQ

 

The Narativ House is home to the most sought-after contemporary, fair trade, ethical, and sustainable brands. Sell with us to connect and sell to customers and buyers from around the world.

Who is eligible to apply?

  • Fair Trade, Ethical, Sustainable, and/or Independent Brands.

What are the dates & times of the Pop-Up?

  • April 11th - May 9th, 2024.

  • Store Hours: Thursday-Sunday 12pm-7pm.

  • The Narativ House & W Hotel have the right to adjust store operating hours at any time during the pop-up. Brands will be notified of any adjustments to store operations.

What is the location of the Pop-Up?

  • W Hotel-Times Square. 1567 Broadway, New York, NY 10036

How does the commission structure work?

  • For every sale, your brand receives 60% and TNH receives 40%.

How do I get paid?

  • Payouts are sent at the end of the Pop-Up. Payouts will be sent via Venmo, PayPal, Zelle, or Bank Transfer. Depending on your pay-out preference, payouts can occur instantly or up to 7 days.

How much Inventory should I bring?

  • You can send a total of 1-10 products with a maximum of 10 skus of each product. You can replenish products as often as you like. When inventory is low, we will notify you so can arrange to drop off more inventory.

Do I need to submit an Inventory List?

  • All brands must submit an inventory list, with style number, product name, product description, price (converted to USD), and quantity. Click Here for the inventory list template.

Labeling & Tags

  • All products must be labeled with hangtags/price tags.

  • All prices must be converted to USD.

  • Prices/Details must be printed and not handwritten on tags.

Product Images

  • All brands must submit product images.

  • All images should have contemporary/high end look and feel.

  • Product images must have a professional aesthetic so it can be used for marketing purposes. Please submit all images to connect@thenarativ,com

  • Only Hi-Res images will be accepted.

Brand Biography & Logo

  • Please submit a brand bio, profile photo of the founder(s), brand images, and brand logo.

Do I need to provide packaging?

  • You are not required to send packaging. We use our standard TNH packaging, bags, and gift wrap for all brands. Should you require special packaging please send that with your inventory.

Can I use the pop-up space for customer pick-up of online orders or stylist pulls?

  • No, the pop-up space is not designated for customer pick-up of online orders or stylist pulls. We are solely responsible for selling merchandise directly available through the pop-up. All purchases must be made onsite at the pop-up location.

Activiations

  • Brands are encouraged to organize activations to enhance brand promotion during the pop-up event. Activations present an excellent opportunity to boost brand visibility, introduce new products to the market, and generate brand content. Examples of activations include panel discussions, product launches, meet & greets with brand founders. As the host, you will be responsible for managing your guest list and overseeing all operational aspects of your activation. Our team is available to provide assistance with setup. Please note that activations are limited to store hours, which are Thursday through Sunday from 12pm to 7pm.

Start selling with us now!

Submit the Pop-Up Registration Form to Confirm your Participation:

Still have more questions? Feel free to contact us: connect@thenarativ.com